Scott Benner Scott Benner

Get Started with Omnipod 5

Welcome to our deep dive into the Omnipod 5 pro tip overview—a must-listen episode from the Juicebox Podcast series! In this episode, diabetes care expert Cari Berget, MPH, RN, CDE and host Scott Benner share every essential tip, trick, and piece of advice to help you optimize your Omnipod 5 experience. Whether you’re new to automated insulin delivery or simply curious about how the system works, this post breaks down all the key insights to get you started on the right foot.

System Essentials & Setup

  • Know Your Devices:
    Omnipod Five & Dexcom G6: To use the Omnipod Five in automated mode, you need both the Omnipod Five device and a Dexcom G6 CGM. Remember, these are separate devices. The Dexcom G6 must be operated via its mobile app—not the Omnipod controller or a Dexcom receiver.

  • Training Options:
    In-Person & Online: Training is available through industry trainers at your clinic or via an online E‑learning module. When you receive your kit (with a QR code for setup at Omnipod.com/setup), take advantage of the guided modules to learn how to program your controller and understand your new system.

Setting Up Your System

  • Programming Basal Rates:
    Initial Input is Key: When you set up your Omnipod Five, enter your basal rates to reflect about 40–50% of your Total Daily Insulin (TDI). Although these settings are used only in manual mode, they are critical for the system’s initial estimation of your insulin needs.
    Adaptive Basal Learning: In automated mode, the system ignores your programmed basal rates and instead “learns” your adaptive basal rate from the insulin actually delivered. Each new pod updates this baseline based on recent data.

  • Controller Proximity & Alerts:
    Keep It Close: For entering carbs, receiving alarms, and viewing CGM data, the controller should be near you. Note that Dexcom CGM alerts are managed through the mobile app, so having that device within range is essential.

Mastering Bolusing & Meal Management

  • Pre‑Meal Bolus is Crucial:
    Bolus 10–15 Minutes Early: Administer your meal bolus before eating. Delaying this can lead to a rapid spike in blood sugar that the system might not immediately correct, causing a “yo‑yo” effect later on.
    Trust the Bolus Calculator: It considers your insulin-to-carb ratio, correction factor, and current insulin on board. If it suggests a small dose even when your blood sugar is above target, it’s likely because there’s already insulin working in your system.

  • Adjusting Carb Ratios & Correction Factors:
    Stronger Ratios May Be Needed: Automated systems often require more aggressive carb ratios compared to manual pumps or MDI. If you’re consistently running high after meals, consult your healthcare provider for adjustments.
    Keep Your Correction Factor Current: Outdated correction factors (e.g., from when you were a child) can result in insufficient dosing. Regularly review these settings with your care team to ensure optimal correction dosing.

Target Glucose & Adaptive Insulin Delivery

  • Customize Your Target:
    Flexible Targets: Omnipod Five allows you to set a target glucose between 110 and 150 mg/dL in 10‑mg/dL increments. A lower target (like 110) prompts more aggressive insulin delivery, while a higher target offers a gentler approach.
    Dual Purpose: The target serves both the adaptive basal algorithm and the Bolus calculator. While the system aims to maintain your blood sugar near this target, occasional deviations (and the need for manual corrections) are normal.

  • Understanding Automated Adjustments:
    Algorithm in Action: The system uses Smart Adjust Technology to predict your glucose trends every five minutes, adjusting insulin delivery accordingly. It bases these decisions on your current glucose, recent insulin history, and your TDI. – Data Updates with Each Pod: Your first pod serves as a “learning phase,” with subsequent pods refining the adaptive basal rate as they use your actual total insulin delivery data.

General Strategies for Long-Term Success

  • Embrace the Learning Curve:
    Patience is Key: It can take a few weeks (typically three to four pods) for the system to fully adapt to your insulin needs. View every dose as valuable data to help fine-tune your settings. – Stay Engaged: Although the system automates basal delivery, remain proactive—bolus correctly, monitor trends, and adjust settings in consultation with your healthcare provider.

  • Document Your Settings:
    Track Your Data: Keep a record of your initial settings and any changes over time. Using a digital tool like Gluco can simplify this process by automatically summarizing your insulin delivery and glucose control data. – Be Prepared: Having a record ensures you can easily reset or adjust your settings if you ever need to switch back to manual mode.

  • Collaborate with Your Healthcare Team:
    Seek Guidance When Needed: If your time-in-range isn’t improving or you notice persistent highs or lows, don’t hesitate to reach out to your doctor or diabetes educator. They can help adjust settings like carb ratios, correction factors, or basal rates to better suit your needs.

Final Thoughts

Every tip in this episode is designed to give you the best possible start with Omnipod 5. From system setup to the intricacies of adaptive basal learning, the advice shared by Cari Berget, MPH, RN, CDE and Scott Benner will empower you to optimize your diabetes management and enjoy a more stable, less burdensome daily routine.

Ready to learn more?
Dive into the full Omnipod Five Pro Tip Overview on the Juicebox Podcast to hear these expert insights firsthand. If you’re looking to transform your diabetes management with cutting-edge technology and actionable advice, this episode is a must-listen.


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Scott Benner Scott Benner

Insurance Insights: Empower Your Diabetes Journey by Decoding Your Coverage

Navigating insurance for diabetes management can be just as overwhelming as managing the condition itself. In this blog post, we break down key insights from a candid Juicebox Podcast episode where experts discussed the nuances of health insurance for those with type 1 diabetes. Whether you’re newly diagnosed or looking to optimize your current plan, this comprehensive list will help you understand formularies, deductibles, and cost-saving strategies so you can make informed decisions and advocate for the coverage you need.

Understanding Your Insurance Formulary

  • Check Coverage Details:

    • Review your insurance formulary to see if the insulins, long-acting and short-acting, are listed.

    • Confirm that essential diabetes supplies—such as insulin pumps, continuous glucose monitors (CGMs), and test strips—are included.

    • Look for modern options (e.g., Dexcom G6/G7, Libre series) on the formulary to ensure you get access via the pharmacy channel.

  • Brand vs. Generic:

    • Understand that many people quickly become brand loyal due to physician prescriptions, but exploring formulary alternatives can save money if they’re therapeutically equivalent.

Calculating Costs and Deductibles

  • Know Your Financial Terms:

    • Learn the difference between copays, deductibles, coinsurance, and out-of-pocket maximums.

    • Determine how much you must pay before your insurance begins to cover costs (e.g., a $3,000 deductible).

  • Do the Math:

    • Use a spreadsheet to compare different plans during open enrollment—assessing premiums against potential out-of-pocket expenses for hospitalizations or expensive diabetes devices.

    • Calculate your “worst-case scenario” costs versus your typical maintenance year to choose the plan that fits your budget and needs.

Working with HR and Navigating Customer Service

  • Utilize Employer Resources:

    • If you’re on a company plan, contact your HR department for clarifications—especially if you’re on a self-insured plan where HR can sometimes override restrictions.

    • Don’t hesitate to ask for a supervisor if the representative cannot provide clear answers.

  • Online Research Is Key:

    • Look up your insurer’s policy online by searching “[Insurance Name] [Your State] formulary” to gather up-to-date details.

    • Use specific search terms (e.g., “Aetna Florida CGM restrictions”) to find the fine print.

Leveraging Assistance Programs and Copay Cards

  • Explore Manufacturer Programs:

    • Investigate insulin copay cards and discount programs such as NoVo Care, Lily, or Sanofi’s initiatives that may lower monthly costs.

    • Check if you qualify for a low-cost program (as low as $35 per month) or if there are 340B pricing programs available through community health centers.

  • Consider Child-Only Policies:

    • Evaluate whether switching a child to a separate insurance plan could reduce deductibles and copays, especially if the company plan has high cost-sharing.

Advocacy and Persistence

  • Ask the Right Questions:

    • Prepare to ask detailed questions about what is covered and why—sometimes insurance representatives may have limited knowledge of diabetes-specific needs.

    • Keep detailed records of your calls; remember that every conversation is recorded and may help in future appeals.

  • Stay the Course:

    • Be persistent if you encounter denials or confusing policy language—polite insistence can eventually connect you with someone who understands your situation.

    • Understand that the process may involve appeals; stick to the medical reasons for your requests rather than emotional appeals.

Annual Review and Strategy Adjustment

  • Monitor Plan Changes:

    • Insurance formularies and cost-sharing details can change annually.

    • Use open enrollment as an opportunity to reassess your plan, compare options, and switch if necessary to better suit your evolving needs.

  • Plan Ahead for the Year:

    • Consider your family’s healthcare spending patterns—determine if a lower-premium, higher-deductible plan or a higher-premium, lower-deductible plan works best for your situation.

    • Factor in potential high-cost events (hospitalizations, device upgrades) when planning your budget for the year.

By understanding your insurance formulary, calculating costs accurately, leveraging employer and manufacturer support, and persistently advocating for yourself, you can turn the complex world of health insurance into a tool that works for you. These insights from the Juicebox Podcast provide a roadmap for making informed coverage decisions that protect both your health and your wallet.

To hear the entire conversation use the player below ⬇️

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Scott Benner Scott Benner

Family Matters: Empowering Your Diabetes Journey Together

Navigating type 1 diabetes management within a family setting can feel overwhelming—especially when balancing daily life, caregiving, and the emotional dynamics that come with a new diagnosis. In this blog post, we break down key insights from a candid Juicebox Podcast episode where experts discussed practical strategies for incorporating family support into diabetes care. Whether you’re a parent managing your child’s diabetes or part of an extended support network, this comprehensive list will empower you to foster a cohesive, supportive environment, improve communication among caregivers, and ultimately help your child thrive on their diabetes journey.

Family Involvement in Diabetes Management

  • Identify the primary family members who will actively participate in your child’s diabetes care.

  • Focus on educating a small group of “go-to” relatives rather than trying to inform the entire extended family.

  • Recognize that many family members may have a naive understanding of diabetes management, so tailor education to those most involved.

Balancing Family Responsibilities

  • Maintain the regular routines for non-diabetic children to ensure that their lives remain as normal as possible.

  • During family gatherings or vacations, plan ahead to determine who will care for your child in emergencies.

  • Establish clear checkpoints (e.g., blood sugar tests at designated times) when a child is with a caregiver or relative.

Empowering Your Child

  • Encourage your child to learn the names and functions of their diabetes devices to build confidence.

  • Involve them in decision-making by offering multiple options for managing high or low blood sugars, rather than dictating a single solution.

  • Allow your child to develop autonomy while still maintaining parental oversight—trust their input but be ready to step in when necessary.

Creating a Unified Management Strategy

  • For divided or divorced families, work together to develop a consistent diabetes management plan across all households.

  • Ensure all primary caregivers attend initial training (such as pump training) so that no one is left to navigate alone.

  • Set clear guidelines and expectations that apply regardless of which parent or caregiver is present.

Emotional Support and Communication

  • Make diabetes-related interactions purposeful; avoid over-monitoring that might create emotional tension.

  • Communicate your management strategy in a factual, non-emotional way to help your child understand the “why” behind each step.

  • Validate your child’s experiences and encourage open discussion about challenges and successes in managing diabetes.

Family Education and External Resources

  • Focus on educating those family members who are directly involved in your child’s day-to-day care.

  • Use family feedback to refine management strategies and ensure consistent support across different caregivers.

  • Leverage external resources—such as diabetes education programs and support groups—to supplement your family’s knowledge and approach.

This structured approach, drawn directly from the conversation on the Juicebox Podcast, highlights practical ways to integrate family support into diabetes management. It reinforces the importance of clear communication, unified strategies, and the gradual empowerment of the child in their own care. To hear the entire conversation use the player below ⬇️

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Scott Benner Scott Benner

Building Your Type 1 Medical Team

Navigating type 1 diabetes management can feel overwhelming, especially when you're bombarded with medical jargon and conflicting advice. In this blog post, we break down key insights from a candid Juicebox Podcast episode where experts shared practical tips on building and leveraging your medical team. Whether you’re newly diagnosed or have been managing diabetes for years, this comprehensive list will empower you to advocate for yourself, improve communication with your healthcare providers, and ultimately take control of your diabetes journey.

Building Your Medical Team

  • Assemble a team that includes an endocrinologist, diabetes educator, nurse practitioner/physician assistant, and other support (social workers, child life specialists).

  1. Finding the Right Doctor

    • Seek out a doctor who listens to your concerns rather than dismissing them.

    • Interview potential doctors (by phone or in person) to gauge if they have experience with type 1 diabetes.

    • Do your homework on whether the doctor or practice specializes in type 1 diabetes, especially if you’re newly diagnosed or live in a rural area.

  2. Effective Communication with Clinicians

    • Be proactive in asking questions and voicing when you don’t understand medical terminology.

    • Don’t hesitate to request clarification on diabetes-related language such as “basal,” “bolus,” “MDI,” “algorithms,” etc.

    • Explain your own experiences and share data (like blood sugar logs or pump settings) to help guide adjustments.

    • Understand that appointments may be short; prioritize your most pressing questions and topics ahead of time.

  3. Being an Active Team Member

    • Recognize that you are part of your care team—not just a passive recipient.

    • Advocate for yourself and trust your own observations (for example, knowing when your insulin or carb ratios need adjustment).

    • Accept that there will be a learning curve; sometimes you’ll know more about your diabetes management than your clinician does because you live with it every day.

  4. Managing Insulin and Diabetes Technology

    • Learn the basics about insulin dosing, including how to adjust basal and bolus settings.

    • Understand that adjustments may require experimentation and that your feedback can guide better treatment.

    • Use educational resources (such as the “Defining Diabetes” series) to better understand insulin management terminology and concepts.

  5. Dealing with Conflicting Information

    • Be aware that different providers—even within the same practice—might offer conflicting advice.

    • Work to reconcile conflicting pieces of information by asking follow‐up questions or seeking additional opinions.

  6. Handling Scare Tactics and Conservative Guidance

    • Avoid doctors who use scare tactics (e.g., warning of extreme consequences like amputation for not eliminating carbs).

    • Choose a clinician who is willing to educate rather than intimidate, and who can adapt guidance based on your personal diabetes management journey.

  7. Leveraging External Resources and Community

    • Utilize community resources such as the Juicebox Podcast Facebook group for support and shared experiences.

    • Take advantage of online resources (e.g., Juicebox Docs) that can help you find good doctors and further educate yourself.

  8. Self-Advocacy and Persistence

    • Trust your gut when something doesn’t feel right with your treatment.

    • Be persistent in pursuing second opinions or additional help if your current provider isn’t meeting your needs.

    • Recognize that you may need to “push back” (respectfully) to get the care you deserve.

  9. Understanding the Limitations of Healthcare Providers

    • Accept that many primary care doctors or pediatricians might not be experts in diabetes management.

    • Understand that even specialized endocrinologists may not always have time or the complete personal perspective on living with diabetes.

⬇️ Check out the conversation behind this post ⬇️

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Scott Benner Scott Benner

Black Hole Theory: Understanding the Insulin Void

Imagine your insulin pump sends out tiny pulses—each with its own timeline and bell curve of action. Now, think of these pulses as little forces that keep your blood sugar in check. When you suspend your basal insulin (or turn it off temporarily), you're essentially letting those pulses finish their work without any new ones to follow.

Once all the pulses have run their course, there's suddenly a void—a “black hole” where no insulin is active. Without that continuous insulin pull, there's nothing left to stop your blood sugar from rising, leaving you chasing a problem that’s already been set in motion.

This “black hole” concept helps us understand why decisions made with insulin always affect future blood sugar levels. It reminds us to plan ahead and never underestimate the time it takes for insulin to start, peak, and eventually taper off.

💬 Want to know more?
Listen with the player below or find episode 660 of the Juicebox Podcast. Apple Podcast - Spotify - Find a Player.

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